Refund Policy for Dust to Divine Cleaning Services LLC

Last Updated: October 2025

Dust to Divine Cleaning Services LLC strives to deliver high-quality cleaning services. This Refund Policy explains when refunds or re-cleans may be issued.

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1. Satisfaction Guarantee

If you are not satisfied with your cleaning:
– You must notify us within 24 hours
– We will return for a free re-clean of the areas of concern
Refunds are only considered if a re-clean cannot reasonably resolve the issue.

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2. Non-Refundable Situations

Refunds are not issued for:
– Conditions not disclosed during booking
– Severe buildup requiring additional time
– Items impossible to clean due to age, material, or damage
– Missed appointments caused by lack of access to the property

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3. Cancellations & Fees

– Cancellations within 24 hours may incur a fee
– No-show appointments are non-refundable

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4. Payments

All payments must be made at the time of service unless otherwise approved.

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5. Contact

If you have questions regarding refunds:
📧 info@dusttodivine.com
📞 971-455-4500